Sorry this didn’t help. For warranty information about this product, please click here. It is very inflexible, and unpredictable results occur whenever I deviate from the default settings–and the changes I make often do not take anyway e. The Customer Service people are extremely polite, however, unable to understand the problem presented. We were unable to retrieve the list of drivers for your product. There was a patch available on the HP website for this, and it has now disappeared. I would never recommend this product.

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Need software/drivers for HP ScanJet 5550c Series Scanner for Windows 7

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Shame on HP for selling such an inferior product. Do not buy this scanner.

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Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems.


Most of my experience has been in technology and sales management. Amazon Rapids Fun stories for kids on the sovtware. You might conclude that a good solution to this problem would be to download version 2. HP Scanjet c Scanner series Choose a different product series. For example, if you want to scan a color document in colors at DPI using the document feeder, good luck.

HP ScanJet C – flatbed scanner – desktop – USB Overview – CNET

Please try your search again later. Did this solve your problem? I agree with the other opinions that the software is defective and furthemore, uninstalling the software is extraordinarily complex.

Jay Geater is the Softwxre and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. Amazon Inspire Digital Educational Resources. I too could not believe the other reviews and wanted the ADF so bought it anyway. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

See and discover other items: Sccanjet, installing the wrong HP drivers can make these problems even worse. I already owned an HP scanner when I upgraded to this model specifically to take advantage of the auto document feeder ADF that allows for unattended scans of multi-page documents.


The scanner does not offer either page size, but instead offers many other sizes like A6 and “Japanese Postcard” and a few other odd sizes. Thank you for your patience.

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This thread is locked. HP encountered an error while trying to scan your product. How is the Gold Competency Level Attained?

HP ScanJet 5550C – flatbed scanner Series

Maintaining updated HP ScanJet c software prevents crashes and maximizes hardware and system performance. There was a problem completing your request.

After another 2 hours with technical support, they concluded that the scanner was defective. We were unable to retrieve the list of drivers for your product. See offer softwsre details.